Privacy Policy

Privacy Policy

Last updated: July 2026

Callemondah Dahlias respects your privacy and takes reasonable care when handling personal information collected through this website.

Information we collect

We may collect information that you provide when you:

• submit a contact form;
• join the email list;
• make an enquiry;
• place an order when seasonal sales are available; or
• otherwise communicate with Callemondah Hill Dahlias.

This information may include your name, email address, telephone number, delivery address, order information and the contents of your message.

The website and its service providers may also collect technical information such as your device type, browser, general location, pages visited and cookies or similar technologies.

How we use information

We may use your information to:

• respond to questions and enquiries;
• send updates you have requested, including notification when tuber sales open;
• process and fulfil orders;
• communicate about an order;
• operate, maintain and improve the website;
• prevent misuse or security incidents; and
• meet legal, accounting and regulatory obligations.

Email updates

If you join the email list, you may receive occasional updates from Callemondah Dahlias. You can unsubscribe at any time using the unsubscribe link in an email or by contacting us through the website.

Sharing information

We do not sell or trade personal information.

Information may be provided to service providers where reasonably necessary to operate the website and business. These may include website hosting, email, payment-processing, accounting and delivery providers. Some service providers may store or process information outside Australia.

We may also disclose information when required by law or where reasonably necessary to protect our legal rights or the safety of others.

Payments

Payment-card information is processed by the payment provider used by the website. Callemondah Dahlias does not directly store complete card details.

Cookies and website analytics

This website may use cookies and similar technologies to operate correctly, remember preferences, understand website use and improve visitors’ experience. You can control cookies through your browser settings, although disabling them may affect some website functions.

Storage and security

Reasonable steps are taken to protect personal information from loss, misuse, unauthorised access and disclosure. No online system is completely secure, and absolute security cannot be guaranteed.

Information is retained only for as long as reasonably required for the purpose for which it was collected or to meet legal and record-keeping obligations.

Access and correction

You may ask to access or correct personal information held about you. You may also ask a question or raise a privacy concern using the website contact form.

Changes to this policy

This policy may be updated as the website or business develops. The current version will be published on this page.